2007 Honda CR-V Door Lock Actuator Recall: What to Know

The 2007 Honda CR-V has been subject to a product update campaign addressing issues with the door lock actuators, particularly the driver's door lock actuator. This update affects 2007-2009 CR-V models and aims to resolve problems where the door lock may not function properly or cycle up and down when attempting to unlock the door.
Door Lock Actuator Issues
Honda CR-V owners have reported several problems with their door lock actuators:
- Driver's door lock failing to lock or unlock
- Door locks cycling between locked and unlocked positions
- Rear doors not responding to key remote signals
- Trunk lock malfunctioning
These issues can be frustrating and potentially compromise vehicle security. Honda has acknowledged the problem and taken steps to address it through a product update and warranty extension.
Honda's Response
Honda has implemented two key measures to address the door lock actuator problems:
1. Product Update Campaign: Honda issued a service bulletin (14-083) for replacing the driver's door lock actuator in affected vehicles, even if it's currently functioning properly.
2. Warranty Extension: Honda extended the warranty on front passenger and rear passenger door lock actuators to either 6 years from the original purchase date or until November 7, 2015, whichever is later.
Affected Vehicles
The door lock actuator update applies to:
- 2007-2009 Honda CR-V models
- Specific VIN ranges for 2009 models
What Owners Should Do
If you own a 2007-2009 Honda CR-V:
1. Check Eligibility: Contact an authorized Honda dealer to verify if your vehicle is eligible for the product update.
2. Schedule Service: If eligible, schedule an appointment to have the driver's door lock actuator replaced at no cost.
3. Reimbursement: If you've already paid for door lock actuator repairs, you may be eligible for reimbursement. Submit a claim form with proof of payment by the specified deadline.
Importance of Proper Repair
It's crucial to have the door lock actuator replaced by an authorized Honda dealer. Using aftermarket parts or attempting DIY repairs may lead to further issues. The dealer will ensure the correct part is installed and functioning properly.
Long-term Solutions
While the product update addresses the immediate issue, some owners have reported recurring problems. To minimize future issues:
- Regularly maintain your vehicle
- Avoid exposing door locks to excessive moisture
- Report any lock-related issues to your Honda dealer promptly
By staying proactive and addressing door lock actuator problems early, you can help ensure the safety and security of your Honda CR-V.
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