Hyundai Santa Cruz Tonneau Cover Issue

Hyundai has issued a technical service bulletin (TSB) for certain Santa Cruz vehicles experiencing problems with their tonneau covers. The issue affects 2022-2024 model year Santa Cruz trucks produced between May 26, 2021, and August 9, 2023, that are equipped with a tonneau cover.

The main problems reported include:

  • Tonneau cover not retracting properly
  • Presence of a V-gap when the cover is closed

This TSB provides instructions for dealers to inspect, realign, and potentially replace the tonneau cover assembly on affected vehicles.

Inspection and Repair Process

Hyundai has outlined a specific procedure for addressing the tonneau cover issues:

1. V-Gap Inspection: Technicians will check for the presence of a V-gap when the cover is closed.

2. Retraction Inspection: The cover's ability to retract smoothly will be tested.

3. Realignment Procedure: If issues are found, a realignment process will be performed.

4. Replacement: In cases where realignment doesn't resolve the problem, the entire tonneau cover assembly may be replaced.

Customer Impact

While this is not a safety recall, it does affect the functionality and appearance of the Santa Cruz's tonneau cover. Owners of affected vehicles should be aware of the following:

  • The repair will be performed at no cost to the owner
  • Hyundai dealers will adjust the console extension wiring assembly
  • The process typically takes between 0.2 to 0.5 hours, depending on the required repairs

Proper Tonneau Cover Operation

To prevent future issues, Hyundai emphasizes the importance of proper tonneau cover usage:

  • Always use the pull strap or center handle to close the cover
  • Pull towards the center when closing, not towards the sides
  • Avoid closing the cover without using the designated pull strap or handle

Separate from Recent Rollaway Recall

It's important to note that this tonneau cover TSB is separate from the recent recall of 2025 Santa Cruz models for a potential rollaway risk. The rollaway recall involves a wiring issue that could allow the vehicle to shift out of park without applying the brake pedal.

Next Steps for Owners

If you own a 2022-2024 Hyundai Santa Cruz with a tonneau cover and are experiencing issues:

1. Contact your local Hyundai dealer to schedule an inspection

2. Provide your vehicle's VIN to determine if it's affected by this TSB

3. Follow proper usage guidelines to prevent future tonneau cover problems

By addressing these tonneau cover issues, Hyundai aims to improve the functionality and customer satisfaction with the Santa Cruz's innovative bed cover system.

FAQs About Hyundai Santa Cruz Tonneau Cover Recall

    • Is this a safety recall?
      No, this is a technical service bulletin (TSB) to address functionality issues with the tonneau cover, not a safety-related recall.
    • Will I have to pay for the repairs?
      No, Hyundai will perform the inspection and necessary repairs at no cost to the owner.
    • How long will the repair take?
      The repair time can range from 0.2 to 0.5 hours, depending on the extent of work needed.
    • Can I still use my tonneau cover if I'm experiencing issues?
      Yes, but it's recommended to have it inspected and repaired to ensure proper functionality and prevent potential damage.