The SOS button on your car's rear view mirror is a crucial safety feature designed to provide quick access to emergency services in case of an accident or medical emergency. This feature, also known as eCall, has been mandatory in all new cars sold in the UK since 2018.

SOS Button Functionality

The SOS button is typically located on the ceiling near the rear-view mirror or on the mirror itself. When pressed, it activates the car's built-in phone system to connect you directly with local emergency services. Simultaneously, it transmits your exact location using GPS technology, ensuring help can reach you quickly even if you're unsure of your whereabouts.

Automatic Activation

In addition to manual activation, the SOS system can automatically trigger in the event of a severe collision. When airbags deploy, the system sends an automatic collision notification to emergency services, providing crucial information such as:

  • Vehicle location
  • Number of airbags deployed
  • Severity of impact
  • Number of occupants

When to Use the SOS Button

Use the SOS button in these situations:

  • Serious car accidents
  • Medical emergencies while driving
  • Witnessing a crash or incident requiring emergency services

It's important to note that the SOS button should not be used for non-emergency situations like breakdowns or running out of fuel.

Benefits of the SOS System

The eCall system offers several advantages:

  • Faster emergency response times
  • Improved accuracy in locating vehicles
  • Better signal coverage compared to mobile networks
  • Potential to save thousands of lives annually across Europe

Using the SOS Button

To use the SOS button:

1. Press the clearly marked SOS button

2. Wait for the connection to emergency services

3. Explain your situation to the operator

4. Follow any instructions provided

If you're unable to respond after pressing the button, emergency services will be dispatched to your location automatically.

Additional Features

Some car manufacturers offer additional services through similar buttons:

  • Roadside assistance for non-emergency breakdowns
  • Concierge services in luxury vehicles

These features may vary depending on the car brand and model.

FAQs About SOS Buttons on Rear View Mirrors

    • What if I accidentally press the SOS button?
      You'll have a few seconds to cancel the call. If connected, simply explain the mistake to the operator.
    • Does the SOS button work outside my home country?
      Yes, it connects to local emergency services when driving in Europe using the 112 service.
    • Is there a subscription fee for the SOS service?
      The basic eCall service is typically free, but some manufacturers may offer premium features for a fee.