Key Stuck Issue

Subaru Outback owners have reported a recurring problem with keys getting stuck in the ignition. This issue affects various Subaru models, including the Outback, from 2012 to 2018 model years. The problem stems from a faulty park range switch or sensor that fails to communicate properly with the steering column.

Recall Information

While not officially classified as a recall, Subaru has extended the warranty coverage for this issue. The extended warranty applies to 2012-2018 Outback, Legacy, Impreza, Crosstrek, WRX, and Forester models. This coverage extension is valid until October 31, 2022, or 8 years from the date of purchase, regardless of vehicle mileage.

Causes and Symptoms

The main cause of the key getting stuck is a faulty sensor in the shifting mechanism. This sensor fails to recognize when the vehicle is in the "Park" position, preventing the key from being removed. Symptoms include:

  • Inability to remove the key from the ignition
  • Intermittent key removal issues
  • Need to restart the engine or shift gears multiple times to remove the key

DIY Solutions

Before seeking professional help, try these potential fixes:

1. Restart and shift method: Turn on the engine, shift to any gear, then back to "Park". Repeat if necessary.

2. Battery voltage check: Low battery voltage can contribute to this issue. Consider replacing an old or weak battery.

3. Brake pedal technique: Press the brake pedal and squeeze the button on the back of the shifter 4 times.

4. Steering wheel adjustment: Try turning the steering wheel slightly while attempting to remove the key.

Professional Repair

If DIY methods don't work, professional repair may be necessary. The fix typically involves:

  • Replacing the park range sensor
  • Potential replacement of the entire shifting mechanism
  • Estimated cost: $400-$800 (if not covered under extended warranty)

Contacting Subaru

For vehicles within the extended warranty period:

1. Contact Subaru of America

2. Provide your vehicle details and the Technical Service Bulletin (TSB) number: 16-112-18R

3. Schedule an appointment with an authorized Subaru dealer

Even if your vehicle is out of warranty, contacting Subaru might result in goodwill coverage for this known issue.

Prevention

To prevent future occurrences:

  • Avoid using heavy keychains
  • Ensure regular maintenance of your vehicle
  • Address any shifting or electrical issues promptly

FAQs About Subaru Outback Key Stuck in Ignition

    • Is this issue covered under warranty?
      Subaru has extended warranty coverage for this issue on certain models until October 31, 2022, or 8 years from purchase date.
    • Can I drive with the key stuck in the ignition?
      While possible, it's not recommended as it may lead to further complications or security risks.
    • Will disconnecting the battery solve the problem?
      Disconnecting the battery is a temporary solution and may reset the system, but it doesn't address the underlying issue.