The 2014 Jeep Grand Cherokee features an active headrest system designed to enhance safety during rear-end collisions. However, issues such as deployment failure or damage can necessitate headrest replacement. This guide aims to assist Jeep owners in understanding the replacement process, troubleshooting common problems, and ensuring proper installation.

Understanding the Headrest System

The headrests in the 2014 Jeep Grand Cherokee are equipped with an active feature that moves the headrest forward during a collision to reduce the risk of whiplash. Over time, these mechanisms can fail due to wear and tear, leading to spontaneous deployment or complete malfunction.

Common Issues with Active Headrests

  • Spontaneous Deployment: Some users report headrests popping open unexpectedly, which can be alarming and potentially dangerous.
  • Physical Damage: The plastic mounting brackets may degrade over time, causing the headrest to detach or not function properly.
  • Electrical Issues: If your vehicle has heated or electronically adjustable headrests, wiring problems can also lead to malfunction.

Replacement Options

When it comes to replacing a headrest in your 2014 Jeep Grand Cherokee, you have several options:

  • DIY Replacement: Many owners choose to replace the headrest themselves. This involves removing the old headrest and installing a new one.
  • Professional Service: For those uncomfortable with DIY repairs, visiting a certified dealership or mechanic is advisable. They can ensure that the replacement is done correctly and safely.
  • Repair Services: Some companies offer repair services for active headrests, which can be more cost-effective than full replacements.

How to Replace the Headrest

Tools Required

  • Flathead screwdriver
  • Phillips screwdriver
  • Replacement headrest (ensure compatibility with your model)

Step-by-Step Instructions

1. Remove the Old Headrest:

- Locate the release buttons at the base of the headrest.

- Press both buttons simultaneously while pulling upward on the headrest.

- If it’s stuck, gently wiggle it while applying upward pressure.

2. Install the New Headrest:

- Align the new headrest with the mounting holes in the seat.

- Push down firmly until you hear a click, indicating it is locked in place.

3. Test for Stability:

- Ensure that the headrest does not wobble and is securely attached.

Important Notes

  • If your vehicle's headrest has an active feature that deployed during a collision, consult your vehicle's manual for specific reset procedures or seek professional assistance.
  • Always check for recalls or warranty extensions related to your vehicle's headrests before proceeding with repairs or replacements.

FAQs About Jeep Grand Cherokee Headrest Replacement

    • What should I do if my headrest deploys unexpectedly?
      Contact your local dealership immediately as this may be covered under warranty.
    • Can I replace my headrest myself?
      Yes, replacing the headrest is a straightforward process that many owners can handle.
    • Where can I find replacement parts?
      Replacement parts are available through authorized dealers, auto parts stores, and online retailers.

By following this guide, you can effectively manage any issues related to your 2014 Jeep Grand Cherokee's headrests. Whether opting for a DIY approach or seeking professional help, ensuring your vehicle's safety features are functioning correctly is paramount.